Video mystery shopping for convenience stores, offered by Reality Based Group, allows businesses to assess customer interactions and overall service through recorded video. This approach gives businesses a closer look at how employees interact with customers, ensuring that service standards are met. Mystery shoppers evaluate store cleanliness, product availability, and staff behavior,... https://www.realitybasedgroup.com/all/driving-business-success-with-rbgs-video-mystery-shopping-for-convenience-stores/